Click on the start button to open the start menu.The Epson device will need to be turned on throughout this process. Follow the instructions below to open the Device Manager: Note: You can confirm that the computer is able to detect that a device is connected via the Device Manager. This articles does not apply to scanners or All-In-Ones used via a wired or wireless network connection. This article applies to Epson scanners/All-In-Ones connected to a computer via a USB cable. If the Epson scanner/All-In-One is powered on and you continue to receive this error message, follow the steps below to troubleshoot the issue: Note: Epson Scan needs to detect the product in order to be launched, as scanning is not possible unless the scanner is ready to function. If you attempt to start EPSON Scan when the product is not on, you will receive this error message. If you see the dialogue below when you attempt to open Epson Scan, click No to the prompt to open the Troubleshooting Assistant.įirst ensure that the Epson scanner/All-In-One is powered on.
#Epson scan has stopped working windows 7 how to
This article explains how to troubleshoot this error. The communication problem between the scanner and the computer may be caused by various factors including the cable connection or the driver has not installed correctly. Epson Scan is both a scanning application and the scanner driver. The message "EPSON Scan cannot be started" is related to a communication breakdown between the Epson product and the computer. You receive the error message "Epson Scan cannot be started".Epson Scanners and All-In-Ones using EPSON Scan.
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